Job Overview
Posted on:
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This role is responsible for helping establish and scale our new office by leading all HR and operational functions from the ground up. The individual will focus heavily on Talent Acquisition, building the team, and ensuring smooth HR processes, documentation, and daily operations. With experience in a media agency or production environment, the candidate will be able to manage fast-paced hiring needs, support leadership in organizational setup, and maintain high standards in documentation, employee experience, and office operations. This is a hands-on role suited for someone experienced, proactive, and capable of independently driving HR and operational excellence during the setup and growth phases of the office.
Responsibilities and Duties
Posted on:
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• Support the setup of the new office, including HR processes, systems, documentation, and basic operational requirements.
• Build the local team by leading all Talent Acquisition activities, including workforce planning, sourcing, interviewing, selecting, and onboarding.
• Coordinate media-agency and production-related hiring, working with external recruiters and freelance/production partners.
• Manage hiring timelines, budgets, and communication between agencies, project managers, and internal teams.
• Develop and implement HR policies and procedures aligned with company objectives.
• Handle all HR documentation, including employment contracts, experience letters, salary certificates, promotion letters, and warnings.
• Maintain accurate and confidential employee files and records.
• Ensure smooth onboarding and orientation for all new hires.
• Address employee concerns, issues, and grievances professionally.
• Oversee disciplinary processes in line with company policies.
• Manage performance review cycles, feedback collection, and development planning.
• Coordinate payroll inputs with the finance team and ensure accuracy.
• Handle leave management according to company policies.
• Manage employee insurance and benefits, including coordination with providers, claims, and renewals.
• Maintain strong documentation standards in all HR processes and agreements.
• Support administrative requirements related to employment and office operations.
• Manage company asset issuance, tracking, and recovery.
• Drive employee engagement and retention initiatives.
• Ensure HR practices follow general best practices and strong documentation standards.
Preferred Qualifications
Posted on:
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• Minimum 5 years of experience in HR and operations with strong Talent Acquisition expertise.
• Experience in media agencies, production companies, or creative/fast-paced environments is highly preferred.
• Experience supporting new office setup or organizational build-out is an advantage.
• Strong documentation and contract management capabilities.
• Excellent communication, interpersonal, and organizational skills.
• High level of professionalism, confidentiality, and decision-making ability.
• Proficiency in HRMS and digital HR tools.
Apply now